Data Centers
Overview
A leading data center in South Africa required a robust visitor management and access control solution to ensure secure, auditable access to sensitive infrastructure. With multiple clients accessing server racks, cages, and rooms, the DC needed a system that could verify identity, enforce access rules, and streamline onboarding.
Challenge
-
No centralized visitor identity verification
-
Manual access provisioning prone to errors and delays
-
Limited visibility into who accessed which areas and when
-
Risk of unauthorized access to critical infrastructure
-
No integration with national identity databases
-
Complex onboarding process for visiting technicians
Results
-
Stronger physical security
-
Faster, accurate visitor onboarding
-
Verified identities using government data
-
Improved audit trails and compliance
-
Scalable across multiple zones
Solution
-
Biometric readers at all access points
-
ID verification via Department of Home Affairs
-
Custom onboarding via kiosk (videos, rules, declarations)
-
Time-limited access (e.g., 8 hours) with printed badges
-
Access restricted to assigned areas only
-
Auto-expiry of access; easy reactivation for repeat visits
